Frequently Asked Questions
... my neighbor is not maintaining
Downed trees not removed
Grass clippings/debris in yard
Toys/sports equipment left outside
RVs/Boats/Trucks in driveways
Any other unsightly problems
First: Talk to your neighbor! Most times he/she will willingly correct the situation when asked.
Second: Only if this fails should you contact the GCA Compliance Committee responsible for conformance with regulations at email@example.com. If there is a clear violation of regulations, the GCA will act on behalf of the community to ensure that the problem is resolved.
... nearby construction is causing an
Dirt on roads
First: Talk to the Contractor or Builder to see if they will cooperate.
Second: Talk to the Lot Owner, who is ultimately responsible.
Third: Only if both of these fail, you should contact the ARB at firstname.lastname@example.org
... contractors working after hours or on Sundays and holidays?
Contractors-- whether engaged in new home construction or in support of existing residences-- are not allowed to be on site after hours or on Sundays and certain holidays. If you see new-home construction contractors during these times, please contact the ARB and provide details. If you have neighbors who have contractors on their premises during these times, please try to resolve it directly with your neighbor as provided in the guidance immediately above. If you and your neighbor cannot resolve the issue, please contact the Compliance Officers. Please note that there are certain exceptions for residential emergencies in the GCA Regulation 2005-01.
...the common areas are not being
Mowing (incl. mowing contractor issues)
Area drainage ditches
Contact the CARB chairman at
...for Bremerton Cottages mowing problems contact email@example.com
...for Scottish Homes mowing problems,
...there is a problem relating to the
Contact the board member responsible for the Security Committee at firstname.lastname@example.org
Contact the gatehouse directly at email@example.com
... I want to report a problem with
Issues with road maintenance contractors
Contact the board member responsible for the Glenmore Roads Committee at firstname.lastname@example.org
... I want to report a problem with dogs
Not cleaning up after
First: Talk to the dog owner.
Second: Only if this fails should you contact the GCA Compliance Committee, responsible for conformance with regulations, at email@example.com.
Note: Aggressive or barking dogs should be reported directly to Animal Control at (434) 977-9041.
...I want to modify my home or yard
New structures: detached buildings, sheds, satellite dishes
Play structures (e.g. tree houses, forts, etc.)
Any exterior alterations to existing structures, colors, or landscaping
removal of trees
For enquiries, contact the Architectural Review Committee at firstname.lastname@example.org.
To submit an application for modifications, please refer to the instructions on the ARC page.
Note - for new home construction or landscaping contact the ARB at email@example.com.
... My mailbox needs attention
Mailbox posts are the responsibility of homeowners, and must be constructed and maintained in accordance with the ARB guidelines.
... I have a problem with utilities
Albemarle County Service Authority (ACSA) (434) 977-4511
Dominion Virginia Power (866) 366-4357
CVEC (434) 263-8336
Comcast (888) 266-2278
AT&T/DirecTV (877) 707-9769
Dish TV (855) 992-4558
CenturyLink (434) 974-6928
Tiger Fuel (434) 293-6157
Amerigas (434) 295-4194
Foster Fuels (434) 263-4500
County Waste (434) 296-6000
... I want to report a crime or suspicious activity
First, you MUST contact the Police directly using 911. The gatehouse will not do so on your behalf, and are not police. Alternatively, you can complete a simple on-line police report at https://www.albemarle.org/policeonlinereporting.
After you have contacted the police, please let the gatehouse know of the incident, by calling (434) 977-7019.
... I need a Homeowners Association Disclosure Packet for selling my house
Sellers (or their agents) are required to provide a current Association Disclosure Packet to purchasers of their homes prior to closing.
... I want to park a vehicle in the RV parking lot
The RV lot is privately owned, and not affiliated with the GCA. You may contact the owner, Peter Sorensen, at (434) 242-9432.
... I want to rent my house
Only long-term renters are allowed. You are required to keep the GCA informed of who is renting your property, as well as provide your own contact information. Send an email to